How can we help you?

For fully custom designs (OEM), our standard MOQ is 500 sets. However, we understand the need to test new markets. For first-time orders or simpler customizations (like laser engraving on stock items), we are open to discussing smaller trial runs starting at 200 sets.

Yes, absolutely. We strongly recommend a Pre-Production Sample (PPS).

• Cost: Typically $100-$300 depending on complexity (plus shipping).
• Refund: Sample fees are 100% refundable when you place a bulk order meeting MOQ.
• Time: 7-10 days to produce.

For the best print quality, we require vector files in AI (Adobe Illustrator), PDF, or EPS formats. If you only have a high-resolution image (PNG/JPG), it must be at least 300 DPI.

Yes! Whether it’s for the painted wood frame or the bean bags, we use the Pantone Matching System (PMS Solid Coated). Just provide your color codes (e.g., PMS 186 C), and we will match them.

Yes, DDP (Delivered Duty Paid) is our most popular service for US clients. We handle ocean freight, customs clearance, import duties, and final truck delivery to your door. You don’t need an import license; we act as the importer of record.

• West Coast (LA/Long Beach): ~25-30 days door-to-door.
• East Coast (NY/Savannah): ~35-45 days door-to-door.
• Air Express (Samples): 5-7 days via DHL/FedEx.

Safety is non-negotiable. All our varnishes, paints, and wood materials comply with ASTM F963 (US Toy Safety Standard) and CPSIA (Lead & Phthalates) regulations. We can provide recent test reports from SGS or TUV upon request.